This Privacy & Cookie Policy is effective as of May 25, 2018.
Trump is committed to providing you with the best products and services possible. Transparency over how we collect, safeguard and use your information is of paramount importance to us. Trump has developed this Privacy & Cookie Policy to give you a clear understanding of our privacy practices, including how we process (e.g., collect, use and store) your personal data, for what purposes we may share such information, and your rights and choices with regard to controlling your personal data. Please review our Terms of Service which governs your use of the Services. Any capitalized terms that are not defined in this Privacy & Cookie Policy shall have the meaning ascribed in the Terms of Service.
This Privacy & Cookie Policy only applies to the information processed by The Trump Organization and its affiliates (collectively, “Trump”, “we”, “our” or “us”) or any third parties acting with our authorization or otherwise provided to us by third parties about you, in each instance, in connection with your (a) interaction with our properties, including our hotels, golf courses, clubs, spas, realty offices, brokerage, retail establishments and managed properties, (b) use of websites owned and controlled by Trump (collectively, “Sites”), (c) use of our mobile, web, tablet, desktop and other applications, including applications made available through Facebook, iOS and Android (the “App(s)”), and (d) use of any other content, applications, features, functionality, information and services offered by us, whether through our Apps, the Sites, at our properties or otherwise (each of the above individually and collectively referred to herein as the “Services”).
Please note that when you visit a website operated by any of our third-party licensees, such as, for example, developers or owners of Trump branded properties, Trump does not control such websites and is therefore is not responsible for their privacy practices, even though our branding may appear on those sites. This means that the collection, storage, use and sharing of your information with respect to those websites will also be governed by the applicable privacy policies of those third parties. We encourage you to check the applicable privacy policy of such third party to determine, among other things, how they will handle any personal information or other information that they may collect from you.
This Privacy & Cookie Policy applies regardless of the Device you use to access the Services and whether you are accessing or using the Services in-person, as a registered user or otherwise. The collection and use of your information as described in this Privacy & Cookie Policy is based on our contractual obligations to you, our legitimate business interest, compliance with our legal or regulatory obligations or, where applicable, your voluntary consent. If you do not agree with the terms of this Privacy & Cookie Policy, then you have the choice not to utilize the Services.
We process personal information or other information about you when you interact with any of our properties or facilities, visit our Sites or otherwise use our Services. The information we may process depends upon your interaction with us. The types of personal data that we may process include the following:
We may process your personal data (depending on your interaction with us) for any reason that is permitted under data protection laws in accordance with this Privacy & Cookie Policy, which may include the purposes below. Note that the legal bases outlined below are required to be included under European Union (EU) data protection laws, but are not required to be included if you do not reside in the EU.
*You can withdraw your consent at any time by following the steps in Section 7 of this Privacy & Cookie Policy.
In connection with our global operations, we may share information we collect from you or about you with some of our affiliates, licensees and third party service providers as necessary to assist us in providing the Services to you, as set forth in more detail below:
We are committed to building relationships with third parties who are dedicated to providing you a safe and satisfying experience. We only provide such third parties with access to your information to the extent reasonably necessary for them to provide the services for which they are contractually engaged to provide. We request that all of our service providers maintain commercially reasonable standards of security and confidentiality and must agree to keep such information secure and confidential in line with this Privacy & Cookie Policy.
While no data transmission over the internet or wireless networks is 100% secure from intrusion, we maintain and have implemented reasonable physical, electronic, technical and procedural security policies and measures to protect the personal data that we process, which are consistent with applicable privacy and security laws. These policies and measures are designed to prevent against loss, misuse, unauthorized access, modification and disclosure and unlawful destruction of your personal data. The security measures can change and be modified over time, but generally include, but are not limited to, firewalls, data encryption, physical access controls to our data centers, servers and hardware and information access authorization controls, regular testing and updating of the systems and training programs.
While we are dedicated to securing your personal data and our systems and Services, you are responsible for securing and maintaining the privacy of your credentials (e.g. user name, password or account information) and verifying that personal data we maintain about you is accurate and current. It is your responsibility to give us current, complete, truthful and accurate information, and to keep such information up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information, or you fail to update such information. We will reject and delete any entry that we believe in good faith to be false, fraudulent or inconsistent with this Privacy & Cookie Policy.
We access, retain, store and use personal data for the least amount of time necessary pursuant to our relationship with you (e.g. to provide you with or access to our products and services), in accordance with our data retention policies and applicable law. We do not process more personal data than is necessary to fulfill our obligations to you or at law or for purposes stated in this Privacy & Cookie Policy.
If you are an EU citizen or reside in the EU, you may have certain additional rights with respect to the personal data you provided to us. To the extent permitted by applicable data protection laws, under EU laws you may:
If you wish to exercise any of these rights please contact us at [email protected] Although we urge you to contact us to find a solution for every concern you may have, you always have the right to lodge a complaint with your competent data protection authority. Please note that some requests may require you to verify your identity.
How to Unsubscribe from Trump Hotels’ Marketing: If you want to unsubscribe from receiving tailored advertisements on third party sites (as described in “Advertising Data” in Section 2) and/or marketing emails sent by or on behalf of Trump Hotels, you can do so by visiting our email subscription center or by following the instructions in any such marketing email you receive from us.
How to Unsubscribe from Other Trump Brands’ Marketing: If you want to unsubscribe from receiving tailored advertisements on third party sites (as described in “Advertising Data” in Section 2) and/or marketing emails sent by or on behalf of all other Trump brands, you may unsubscribe by emailing [email protected] (by clicking [email protected], an auto-filled email will be generated and you must hit “send” to submit your unsubscribe request) or by following the instructions in any such marketing email you receive from us.
How to Cancel Your Loyalty Membership: To end your Trump Card membership, please email [email protected]
Modifying Privacy Settings: You also may be able to adjust certain privacy, permission and user account settings under the Trump Hotels emails subscription center, by responding to request alerts or notifications on your Device or by navigating to the settings, account or privacy section (as the case may be) of your Device or the applicable Third Party Platform and limiting certain Service functionality (e.g., location services, etc.). Please be aware that if you limit the collection of certain information, you may not be able to use all of the features and functionality of the Services.
Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and some of our subsidiaries and affiliates, servers, vendors and service providers may not be located in your jurisdiction and may also be located outside of the European Economic Area and Switzerland. If you are an EU citizen or resident in the EU, we will transfer your personal data to the United States in accordance with EU data protection law requirements by using model contractual clauses that have been approved by the European Commission or other appropriate means.
Please note that such transfers may also be necessary in order to perform our obligations under a contract with you, to fulfill a request made by you, to meet a legal or regulatory obligation and/or through obtaining you express consent. If you make transactions with parties outside the EEA or Switzerland or connect our Service with platforms, such as Facebook, outside the EEA or Switzerland, we are required to transfer your Personal Data with those parties in order to provide the requested Service to you. If you wish to gain more information about such transfers, please contact us at [email protected].
Our Sites and our Apps are not directed to children under the age of majority. We do not knowingly collect information via our Sites and Apps from children or other individuals who are not legally able to use our Sites and/or our Apps. If we obtain actual knowledge that we have collected personal data from someone under the age of majority, we will promptly delete it, unless we are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from someone under the age of majority, please contact us at [email protected]. For users in the United States, please also visit ftc.gov for information from the Federal Trade Commission about protecting children’s privacy online.
If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options such as your right to opt-out (which we may sometimes refer to as “unsubscribe”), as described in Section 7, or opt-in for use of your information by third parties (such as advertisers) for marketing purposes. Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your information for marketing purposes during the preceding year. If you are a California resident and you wish to request information about how to exercise your third party disclosure choices, please submit your request at [email protected] or by postal mail to The Trump Organization, c/o Privacy Administrator, 725 Fifth Avenue, New York, New York, 10022, Attn: Your California Privacy Rights. All requests must be labeled “Your California Privacy Rights” on the email subject line or envelope or post card. For all requests, please clearly state that the request is related to “Your California Privacy Rights”, include your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via the telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. You can always opt-out or unsubscribe by emailing [email protected].
From time to time, we may modify this Privacy & Cookie Policy to reflect industry initiatives, third party requirements or changes in the law, technology, our information processing practices or the features and functionality of the Services, and such modifications shall be effective upon posting. When we change this Privacy & Cookie Policy in a material way, a notice will be posted on our Site along with the updated Privacy & Cookie Policy. Your continued use of the Services after we post a revised Privacy & Cookie Policy (and, where appropriate, notify you of same) signifies your acceptance of the revised Privacy & Cookie Policy. It is therefore important that you review this Privacy & Cookie Policy regularly to ensure you are updated as to any changes. We may continue to process your information based on our legitimate interests or in order to fulfill our obligations under a contract and/or may also seek your affirmative consent to the terms of the updated Privacy & Cookie Policy. For example, we may ask for your consent before implementing new uses of the personal data that we’ve already collected from you based on such consent, if such new use was not addressed by the privacy policy under which such information was collected or if our legal basis for processing such information changes.
The Services may be linked to, rely on and/or be integrated with websites, applications, interfaces, services and/or platforms operated by third party companies, including service providers, Third Party Platforms and developers/owners of certain Trump-branded properties. The Services may also feature advertisements from other third parties. Trump is not responsible for the privacy practices of any websites, applications, interfaces, services and platforms operated by such third parties that are linked to, rely on and/or integrated with the Services, or for the privacy practices of third party advertising companies. Once you leave this Services via such a link, access a third party application, interface, service, or platform, including Third Party Platforms and websites operated by service providers or third parties, or click on or navigate to an advertisement, you should check the applicable privacy policy of such third party to determine, among other things, how they will handle any personally identifiable or other information that they may collect from you.
If you have any questions or concerns about our privacy practices, how we handle your personal data or any of the terms or conditions of this Privacy & Cookie Policy, please feel free to contact us at:
By Email: [email protected]
OR
By Mail: The Trump Organization
Attn: Privacy Matters
725 Fifth Avenue
New York, New York 10022
A cookie is a small data file that is placed on the hard drive of your Device when you visit a website. Some cookies are functional and enable additional functionality when a user accesses the website (e.g. allows users to save user preferences or language suggestions). Other cookies are non-functional and allow the website and third parties to tailor messages and advertising relevant to a user’s interests. When we refer to cookies, this includes other similar technologies such as flash cookies, pixel tags, web beacons or bugs (including transparent or clear gifs). We use cookies to keep track of how you use our Sites and Services so we may provide a personalized service.
We do not place cookies until you elect to continue using our Site after our cookie banner displays.
Our cookie management tool uses Cookiepedia to, with no input from us, automatically categorize cookies that we deploy on our Sites. We use the following types of cookies:
For more information about the kinds of cookies we deploy, the purposes and duration for which they are deployed, and how to control the use of cookies on your Device, please see our Cookie Settings here. You can also learn more about cookies and set cookies preferences from allaboutcookies.org, www.aboutads.info/choices, and www.networkadvertising.org.
Our cookies and other tracking technologies will collect persistent identification numbers to enable our Sites to recognize you as a repeat visitor and apply your settings, preferences you set on our Sites, actions you take on our Sites, and your browsing history. Your data will be processed in the EU and in the United States in accordance with this Privacy & Cookie Policy.
Our Cookies. We deploy cookies to help us to identify how users navigate to and around our Sites, to track your use of the Site(s) (e.g. to enable us to process your orders) and to enable some of the features within the Sites that may be beneficial to you (e.g. allow you to adjust language preferences or advertising settings), to recognize you when you return to our Sites (this speeds up your access to the Site as you do not have to log in each time), to carry out research and statistical analysis to help improve our content, products and services, to help us better understand your requirements and interests, target our and other Trump brands’ marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalized to your interests, and to make your online experience more efficient and enjoyable. We also use cookies to analyze audience size and user experience. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. Further information is provided in our Cookie Settings here
Third-party cookies. We may also use cookies issued by third parties to track the websites you visited before and after our Sites or search terms you used immediately prior to visiting our Sites. This helps us improve our online profile and tailor advertising to you. We may also use such cookies to display content from third parties. You will find additional information about these cookies in our Cookie Settings here. The third party suppliers are responsible for the cookies they set on our Sites. If you want further information please go to the website for the relevant third party.
Our use of cookies helps us deliver an effective and personalized online service to you.
The information we obtain from our use of cookies may contain your personal data but only where you voluntarily provide it (e.g., by completing an online form, membership application, loyalty application or entering your email address into a subscriber box) or where you purchase goods or services from us. We will process your personal data for required cookies based on our legitimate interests. For performance, functional and targeting cookies, we will process your personal data based on your consent. For more information about how we process your personal information, obtain consent and how you may withdraw consent, please for to Sections 1 -12 of this Privacy & Cookie Policy.
By continuing to browse on our Site(s) you consent to us deploying cookies as described in this policy. If you do not wish to accept cookies from our Site(s), or would like to stop cookies being stored on your Device in the future, you can change your settings in our Cookie Settings here. Note that changing cookie settings may affect certain features within this Site. If you have any questions about our use of cookies or other technologies or this policy, you may email us at [email protected].
Copyright © 2018 DTTM Operations LLC
Introduction: The Trump Organization has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern Trumpgolf.com.
This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that meeting your needs and expectations form the foundation of everything we do - including protecting your privacy.
Browsing: This website does not collect personally identifiable information from your computer when you browse the site. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information.
Internet Protocol (IP) Address: An IP address is a number that is automatically assigned to your computer when you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personally identifiable information about you.
Cookies: Our website uses cookie technology. Cookies are strings of text that a website may store on a user's computer. Our website uses cookies but only requires them in the online reservation process. Cookies enable our website to keep track of your preferences and activities relating to the website. Our website creates session cookies for each visit in order to facilitate your visit. The session cookie expires at the end of the session.
• Use of Cookies and E-Mails - We use a third party service provider to send marketing e-mails on behalf of Trump. There are no cookies in the e-mail. However, when an e-mail recipient clicks on a link to Trump website included in the e-mail, a persistent cookie is placed on the user's computer. This cookie is used to measure the effectiveness of our e-mail marketing efforts and better understand how our users navigate through the site. The cookie set by our service provider will remain on your hard drive 30 days after the last time you clicked on the coded link in the e-mail, or until you delete it.
• Use of Cookies for Advertising - We use third party service providers to serve and host our advertisements. These third parties use persistent cookies to track the number of times our site is accessed and whether the site was accessed from the advertisement. The cookies generated from the advertisements do not contain personally identifiable information and may remain on your hard drive three or more years unless deleted by you.
The third party service providers mentioned above are contractually bound not to use any information they gather for any purpose other than providing services to us. Cookies do not corrupt or damage your computer or computer files. In addition, we do not use cookies to gather information concerning your visits to non-Trump websites. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.
Pixel Tags: The third party service providers mentioned above serve and host Trump advertisements on other sites. To track the effectiveness of Trump advertisements on other sites, Trumpgolf.com uses pixel tags (also known as clear gifs, beacon gifs, 1-by-1 gifs, or web bugs). Pixel tags are not visible to the user of the site and consist of a few lines of computer coding. If you are visiting Trumpgolf.com from an advertisement on another site, the pixel tag references the cookie you received when you clicked on the advertisement. The pixel tag then registers this activity with the third party advertising company to allow us to count the number of times an advertisement is accessed. In addition, we also measure the reservations generated from a particular ad. At no time is personally identifiable information about you or your reservation collected by the third party advertising company, nor is any tracking information generated from the pixel tag allowed to be used by them for any other purpose other than to report website activity to us or allow us to better target future interactive advertising.
Our third party service providers may use pixel tags in Trump marketing e-mails that help us send the e-mail in a format you can read, to allow us to know which e-mails you act upon and to better target the content of future e-mails. In addition, we track the aggregate number of e-mails read and whether any of the links in the e-mail were accessed. No other information is collected or used from pixel tags.
Information We Collect: When we need to collect personally identifiable information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at our hotel, we will ask you for information such as name, address, telephone number, e-mail address, credit card number, and room preference to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. The same types of information would be requested to complete a gift certificate transaction. As indicated below (see E-Mail section), we may also use your e-mail address to notify you about special offers and promotions.
Securing the Transmission and Storage of Information: When we ask you for credit card data when making a reservation or purchasing a gift certificate, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from http to https. After information reaches Trump it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside the Company.
E-Mail: It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. When you make a reservation and provide your e-mail address, we will occasionally contact you via e-mail and provide information about special offers and promotions that may be of interest to you. These communications will relate to Trump offers and/or the promotions of select, reputable third parties with whom Trump has a strategic marketing relationship because they offer products or services that we believe would of interest to you. We use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send Trump related e-mail. Every time you receive e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail, or you may opt-out by updating your online profile.
Trump Use of Information: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by this privacy statement, which are listed in the first paragraph, is generally processed and stored in the United States.
The personally identifiable information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for recordkeeping purposes only and is not accessed again. After making a reservation or completing your stay at a Trump hotel, unless you tell us otherwise, the information you provide may be used by us for direct marketing of a Trump hotel, other Trump products or the products of select, reputable third parties with whom Trump has a strategic marketing relationship because they offer products or services that we believe would of interest to you. Trump may use the services of a third party mail house for the sole purpose of mailing materials.
Disclosure of Information to Third Parties: Trump prohibits the sale or transfer of personal information to entities outside of Trump for their use without your approval.
Links to Other Sites: If you choose to leave this Trump site via links to other non-Trump websites, including those of advertisers, Trump is not responsible for the privacy policies or content of those sites, nor is Trump responsible for the cookies those sites use.
Legal Issues: This is a United States website and is subject to United States law. Trump will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Trump guests, visitors, associates, or property (including this site), or to others. As mentioned above, laws related to personal identifiable information vary by country. For example, personally identifiable information collected in the European Union is subject to the EU Data Protection Directive.
Privacy Policy Effective Date: The privacy policy is in effect at the time of each visit to our site. Please check our privacy policy each time you visit our website if you are concerned about how your information will be used.
Trumpgolf.com Privacy Statement Changes: In the future, we may need to change the privacy statement for Trumpgolf.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.